Refund Policy

Game Cancellations

In the event of cancellation of a Game, the table balance of each player is restored to the amount at the beginning of the cancelled Cash Game and credited back to each player’s account.

Online Transactions

Transactions to transfer money to your cash account have to be made through third-party payment gateways. We are not responsible for the denial or rejection of any transactions as they are subject to the terms and conditions of the third-party payment gateways. We may reverse any transactions, and the specific amount will in such a case be refunded to the financial instrument/platform that was used by you to perform the transaction.

Refund Requests

In cases of accidental or erroneous cash credits to any party, user or company, we can independently or you can request a refund within two weeks of initiating the transaction. We will process the refund if it is a genuine case of accidental or erroneous cash credit, which is clear from your request or after our own independent investigation. The refund amount will be credited within two weeks to the financial instrument/platform that was used to make the corresponding transaction.